FAQ

What payment methods do you accept?
We accept all major credit cards, including Visa, MasterCard, American Express, and Discover, as well as PayPal for secure payments.

How can I track my order?
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on the FedEx website.

Do you offer international shipping?
Currently, we only offer shipping within the United States. We do not ship internationally at this time.

Can I change or cancel my order?
Orders can be changed or canceled within 24 hours of placing them. Please contact us immediately if you need assistance.

How long will it take for my order to arrive?
Once your order is processed, delivery time depends on your location. Orders typically arrive within 3-7 business days.

Is shipping free?
Yes! We offer free shipping on all orders with no minimum purchase required.

What is your return policy?
We offer a 30-day return policy on all products. If you're not satisfied with your order, you can return it within 30 days for a full refund or exchange, as long as the item is in its original condition.

How do I make a return?
To return an item, please visit our returns page or contact our customer service team for instructions on how to proceed.

Can I exchange an item?
Yes! If you'd like to exchange an item, you can do so within 30 days of purchase. Just contact us for further instructions.

How do I contact customer service?
You can reach us by phone at (360) 939-5009 or by email at [email protected]. Our customer service hours are Monday to Friday, 9:00 AM to 8:00 PM (EST).

Do you offer gift cards?
Currently, we do not offer gift cards. However, we are exploring the possibility of introducing them in the future.